Airport Pickup Instructions
Know exactly where to meet your New West Limousine chauffeur at every Bay Area airport. Step-by-step guidance for every terminal — domestic, international, and all airlines.
SFO Airport
San Francisco International Airport
Domestic Arrivals (Terminals 1, 2 & 3)
After collecting your bags, exit to the Departures / Upper Level. Look for your chauffeur holding a name sign at the designated TNC / Limo pickup area outside Door 1 (Terminal 1), Door 4 (Terminal 2), or Door 8 (Terminal 3).
International Arrivals (International Terminal A & G)
Exit customs and proceed outside to the designated curbside pickup zone. Your chauffeur will be waiting at the curb with a name sign. Note: meet-and-greet inside SFO terminals is not permitted by airport regulations.
Pro Tip: Do NOT go to the lower level (arrivals / ground transportation). Our chauffeurs meet you at the UPPER level departures curb for a faster, stress-free pickup.
OAK Airport
Oakland International Airport
Terminal 1 (Southwest Airlines)
Exit baggage claim and cross the pedestrian bridge to the parking structure. Your chauffeur will be at the Cell Phone Lot / Limo staging area on Hegenberger Road.
Terminal 2 (All Other Airlines)
Exit baggage claim doors and proceed to the designated limo / black car pickup zone on the outer curb. Your chauffeur will be waiting with a name sign.
Pro Tip: Text or call your chauffeur when bags are in hand — (408) 483-1313 or WhatsApp +1 (408) 382-1461 — so they can pull up immediately.
SJC Airport
San Jose Mineta International Airport
Terminal A & Terminal B
Exit baggage claim to the outer curb. Your chauffeur will be in the black car / limo staging lane directly in front of the terminal exit, holding a name sign.
Pro Tip: SJC is the easiest Bay Area airport for pickup — your chauffeur will be curbside within 2 minutes of your call.
Our Promise
What to Expect
Real-Time Flight Tracking
We monitor your flight from departure to landing. If your flight is delayed, your chauffeur adjusts automatically — no extra charge, no phone calls needed.
Name Sign Greeting
Your chauffeur will hold a personalized name sign at the curbside pickup zone so you can spot them instantly. At SJC and OAK, chauffeurs wait at baggage claim. At SFO, curbside pickup applies per airport regulations.
Luggage Assistance
Your chauffeur will assist with all luggage — from baggage claim to the vehicle. Sit back and relax from the moment you land.
No Waiting Fees for Delays
Flight delayed? Weather hold? We never charge waiting fees for delayed flights. Your flat rate stays the same regardless of arrival time.
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Flat-rate pricing, flight tracking, and a professional chauffeur waiting for you — at every Bay Area airport, every day.
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